OpenIdea_095_ Birgit Mager
‘A mere formality’ - The public sector needs design
What can you expect?
Is there an interface between ‘administration’ and ‘design’? When we think of administration, don't we think of formalisms, standardised processes, bureaucracy, cumbersome procedures and forms? Whereas design is connoted with good form, the well-designed and perfectly formed! This interface exists, and design - in this case ‘service design’ - makes a significant contribution to the necessary transformation in the public sector! In her keynote speech, Professor Birgit Mager will highlight basic principles, processes and methods and illustrate the relevance of service design with examples from the national and international context.
Lecturers
Since 1995, Birgit Mager has been Professor of Service Design at the Cologne University of Applied Sciences. Her publications, lectures and projects have made a significant contribution to establishing service design as a recognised and successful focus of work in design. Numerous research projects, publications, seminars, congresses and exhibitions on the subject of
service design have been organised in recent years. She lectures and teaches as a speaker and guest professor at many universities worldwide. She is a founding member and president of the international Service Design Network and editor of the international journal for Service Design? Touchpoint". In 2020, she was awarded the prestigious Sir Misha Black Award for outstanding achievements in teaching and research.
Event language
English
Audience
All interested parties are welcome to participate.
Participation
Participation in the event is free of charge and no registration is required
Details of the event
With the OpenIdea event series, the FHV's InterMedia degree programme invites you to an open discussion round in which exciting and diverse topics in the field of Design and Design are highlighted. International guests from a wide range of fields offer inspiring insights and encourage discussion. The focus will be on social & design, cultural and artistic aspects, Business and Management issues, technological developments and media strategies and their impact. OpenIdea offers a platform for interdisciplinary exchange and creates space for stimulating discussions about current challenges and trends. The event takes place several times a year and invites students, experts and interested parties to debate the future of Design together.
